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  • Customers like
    • Product7
    • How it makes my hair feel and look5
    • Feel of my hair4
  • Customers don't like
    • Hair loss21
    • Deceptive marketing practice13
    • Lost my hair9

  • 8 hours ago
  • Cosmetics and Toiletries
  • Wen Hair
  • 30
  • REVIEW RATING 4/5

I have been using wen for about 6 months at first I though it was a decent product after a month I started seeing more than usual hair in my comb, I kept using and using and kept finding more and more hair. Now I was really concerned because I'm finding my hair every wear. I went to my Dr. to try to find out why I am losing such an excessive amount of hair I thought maybe some medications I was... Read more

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Maid my hair fall out. Add comment

  • 1 day ago
  • Cosmetics and Toiletries
  • Des Moines, Iowa
  • Wen Hair Care Kit Fulfillment 1
  • 38
  • REVIEW RATING 4/5

Wen hair products has provided the WORST product experience I have ever had. Sample package arrived with pump bottle that didn't work. Product is so so at best & way over priced. Tried to cancel the next shipment only to receive it anyway. Spent an hour with dumb customer service people whom have very thick accents, and continually put you on hold to check their policy. Now they tell me that... Read more

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  • 2 days ago
  • Cosmetics and Toiletries
  • Gladewater, Texas
  • Wen By Chas Dean
  • 35
  • REVIEW RATING 4/5

Loved the product over chg. on credit card bill was for $89.95 and my card was chg, over $134. and I'm 65 living on ss so don't trust them with your money. They prey on older people how don't understand how those kind of people operate. So if you don't value money go head and buy the product. Kathy in east texas OH yes had to call the cc bank so they couldn't chg. my card any more. I don't... Read more

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I too have problem with billing. Got a past due notice on products not yet delivered. But was paid in advance. Add comment

  • Aug 23
  • Cosmetics and Toiletries
  • Sun City, Arizona
  • Wen By Charles Dean
  • 1
  • 1
  • 308
  • REVIEW RATING 5/5

i bought the WEN products in June and by August my hair was one-third of its volume. My head feels like I have a cap on it and I previously had my hair colored because of grey regrowth. ITS NOT GROWING. I have NO hair growth. My hair is so thin that I can barely style it. i am calling the FDA at 18887233366. OMG this has ruined my life. I gave some WEN to a friend and she only used it a... Read more

Was this review helpful? 1 1

This website is a, set up to discredit wen. It's an, awesome, animal and environment friendly product. Used it for years, with no issue what, so, ever. Add comment

  • Aug 19
  • Cosmetics and Toiletries
  • Naperville, Illinois
  • 1
  • 1
  • 4
  • REVIEW RATING 4/5

I so wanted to love these products but my hair is falling out by the handfuls. Read more

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Worst customer service I have ever dealt with. Don't want to detail because it causes so much stress Add comment

  • Aug 16
  • Cosmetics and Toiletries
  • Pittsburgh, Pennsylvania
  • Wen Haircare Trial
  • 1
  • 1
  • 246
  • REVIEW RATING 5/5

ordered sample kit as advertised in Sunday supplement , did not like product gave to friend to try. Three weeks later get more product in mail with $109 charge to my credit card that was totally not authorized. Cannot find any where that I authorized this purchase . Called customer service and after several prompts finally spoke to foreign call center, now have to wait seven to ten days for them... Read more

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