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  • Customers like
    • How it makes my hair feel and look 7
    • Product 7
    • Smell 7
  • Customers don't like
    • Hair loss 24
    • Deceptive marketing practice 14
    • Lost my hair 12

I have used WEN products for several years now - no issues - no hair falling out..I think if your hair is falling out, you need a complete blood work evaluation, including thyroid levels, (T4,TSH) - and look at your diet, your stress levels! Sometimes I think people just want to gripe! Anyway - I love this product - don't own any part of it - no kickbacks on this note - for those of you who... Read more

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Really bad breakage and I have a ton of hair but the strands are on thin side. Thankfully backed off from it in time to recover. Don't want to bash it but please use with care Add comment

I too have experienced hair loss & thinning since using Wen products since last summer-2015 and up until October 2015 I use to have thick bushy hair that is now thin and reduced in length. Although i no longer use the product it appears my hair continues to thin out and lessen in length. I still have products but will no longer use. SO PISSED Add comment

I've used Wen conditioning cleanser for five years and it is the best product I have ever used on my hair. It is soft, shiny, and healthy looking. I use the Pomegranate formula as does my daughter. She no longer loses hair in the shower and her color doesn't fade. Also, her hair is thicker since it no longer breaks. I've heard that some users have reported losing hair. Anyone can have a reaction... Read more

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After using Wen hair products for months, I noticed I had a receding hairline on both sides. My hair became very thin and flat. I've canceled Wen 3 TIMES. They are still deducting money from my bank! DO NOT PURCHASE THIS PRODUCT!!! Read more

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I purchased wen over a year ago first off I wanted the pomegranate and they sent the green one. I called and they sent 4 more of the pomegranate at no cost. I used it for several months with not much change in the moistof my hair but my scalp would itch. I thought maybe I didnt rinse it right but it did suggest to put a dime size as a leave in. Then I started noticing my hair was coming out more... Read more

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I started using Wen cucumber melon conditioner about a month ago. Two weeks in I began noticing how much hair I was losing in the shower. I normally lose some hair, but I was beginning to pull out handfuls of knotted hair every time I showered and used Wen. I stopped using and went back to my regular conditioner. The hair loss has lessened but I am continuing to lose more hair than normal in... Read more

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I live in the UK where the water is very hard and drying on our hair. There are several fragrances in the Wen range. The most moisturising is the Fig and that is what my household uses. I purchase it from QVCUK as I refuse to be locked into the complicated compulsory reorder system on the Wen website. My daughter has biracial 3c hair and I am good old 4c. We wash our hair weekly. It took about 3... Read more

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I bought what I thought was a try out for the products. Next thing I know they charged my credit card without my permission as part of their membership. I didnt authorize any membership. When I called I was told it would take 3-5 days to reverse the charges. Thanks to Wen I have exactly 24 dollars to last me 5 days. If you buy their products to try after you have used the CC...call your bank... Read more

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I too,initially raved about the product. Used for 1-2 years. Head would be itchy and minimal hair would come out. Then have had sores that havent healed in almost 1 yr. I stopped using wen over 6 mos ago,after reading & thinking this could be the problem. Keep having more & more scalp problems & sores pop up. Finally setting up a dermatology appoinment,its getting bad. Never had anything like... Read more

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