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Chaz Dean Wen is a line of hair care products by Chaz Dean - a Celebrity stylist. The WEN system was created with a perfect balance of ingredients including herbs and natural ingredients to not only c...leanse scalp and hair but to also moisturize, soothe, strengthen and add sheen. In case customers are not satisfied with the products the company is offering a 60-day money-back guarantee. Wen Healthy Hair Care System includes: WEN Cleansing Conditioner, WEN Styling Crme and WEN Re Moist Intensive Hair Repair Mask. As free bonuses they have WEN Texture Balm and WEN Wide Tooth Shower Comb. Show more
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The 60-day money back guarantee is a joke. WEN does everything possible to keep your money. I placed 2 orders with them within 10 days apart to try and get the look and feel I was looking for. The products DO NOT work on my (African American) natural hair. I returned the products in less than 30 days because they were drying my hair out. I shipped all the products back in one box with both return...
Starting using wen in 2009, soon after that my hair started falling out. I really didn't associate it with the Wen since I had just moved to Florida from NJ and thought maybe it was just the different climate. Then went on Wen's website and saw all the complaints. Then I realized that my hair loss started the exact time I started using the Wen, right after I moved to Florida. I can't believe they...
The conditioner does not do *** it claims. I've used it for a month and there is no change in my hair. It also stings my forehead and neck. I hate how we have to pump so much product into our hair for it to work. I also hate how they automatically take money out your account and send you a new kit. I hate everything about wen. They customer service is horrible. Every time I call them, I'm put on...
Few months ago I bought WEN shampoo. When I used first time I didn't like it, because my hair didn't feel clean, but my friend told me to keep using it and I'll see the results soon. After few weeks I didn't see any difference, my hair got even worst and I stopped using this product. At the same time my hair start falling a Lot, but I didn't even think that it could be from the shampoo. I...
I bought one package off their website and canceled my membership after a month of use because there product was horrible on my hair. I was not interested in any of their other products and the gentle man I spoke with assured me that my membership was cancelled and everything was taken care off. Three months later I received a package from them and checked my bank account to discover they had...
Used WEN for about 1year.My scalp always felt itchy & dry & was inflamed.Since it was summer,thought d/t sun even tho wore hat.Hair started getting thinner---at 1st thought d/t hat,but all problems got worse this winter.Have lost A LOT of hair & scalp ITCHES all the time. My hairdresser noticed lots of breakage. My 1st thought to that was I've been using Wen,so my hair should be...
I tried to search to see exactly when I signed up to keep getting shipments but I couldn't find it anywhere. I called to cancel but they told me I must pay for shipping and handling to send back a product that I did not order. It is stealing for a company to arbitrarily charge my credit card. I am so frustrated that companies still use this as a tactic to get money - they definitely are not...
I called Wen WEEKS ago and cancelled my account because they kept charging me for products I never recieve on an account I cancelled October 2012. The representative told me it was cancelled and I was all set. I just got ANOTHER charge. I have cancelled a debit card due to this scam and it did not work. Now I am on the *** of cancelling my bank account because I have no idea how to stop them!...
My hair has noticeably thinned and now barely covers - I already had longstanding (40 years) permanent hair loss due to a brain tumor and radiation when I was 10. I have had to pull my hair back from the front to cover since then. Now it barely covers and way more than ever comes out in the brush. I hope the little I had and lost since starting Wen comes back or I will not be able to go out...
I bought this as a Christmas gift for someone so was shocked to get a recurring credit card charge and unwanted shipment. I called customer service and they are clearly trained to get even more money out of you. They tried to imply I needed to settle a further payment for the next 3 shipments if I cancelled now. I don't know if the product actually works. Since their business model is based on...
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