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  • Customers like
    • Product8
    • How it makes my hair feel and look5
    • Feel of my hair4
  • Customers don't like
    • Hair loss20
    • Deceptive marketing practice13
    • Lost my hair8

  • 10 hours ago
  • Cosmetics and Toiletries
  • Toronto, Ontario
  • 36

I ordered a sampler kit from WEN last year under the assumption that it was a one-time order. However, it was unknown to myself that it was actually a subscription service I was signing up for at an outrageous around $50/month for a package that came every three months. I sent this email to the company right away: Hi, My customer account number is 46-221-494811375 and it was not specified... Read more

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Why does it take so long to receive the product after ordering.....hello we s/b getting it w/in a week or at most two....chat your product is good but your C/S and shipping really suck...again when do I get my product Add comment

  • 19 hours ago
  • Cosmetics and Toiletries
  • Lincoln, Illinois
  • Wen By Chaz Dean
  • 71

I had been using Wen shampoo for about a year or so. I felt my hair was not looking as good as it did when I first started so i switched. About 3 - 4 months later I notice hair growing back in, lots of it!! And the hair growing back in is very fine and the ends just break off. I have had no bang for over a year now and now I have them growing back in and behind my ears is the same. So, I... Read more

Was this review helpful? 0 0

  • Jul 03
  • Cosmetics and Toiletries
  • New York, New York
  • Wen Healthy Hair Care System
  • 177
  • REVIEW RATING 4/5

Used 6/13 product for several weeks - hair loss very noticeable each shampoo and then just combing/brushing hair. I am upset - I do not color hair and do not even own a hair dryer; this product has chemicals that will mess up your scalp...be careful, ladies! Scalp has been itchy and I am praying hair loss subsides.... As I look into comments, it is clear there is an issue for many of us. Mr.... Read more

Was this review helpful? 3 1

Best products ever. Never going back to the old . I'm very happy with these products. Add comment

  • Jul 02
  • Health and Beauty
  • Orange, California
  • Wen Haircare Product
  • 279
  • REVIEW RATING 4/5

I had seen the Wen commercials and infomercials many times and really wanted to try the product for myself. I purchased Wen and eagerly awaited for the package to arrive. Needless to say, I was in for a surprise. Used Wen just once and my hair became dried out and brittle. I have now gone to the salon twice for treatments to help repair my hair! I am so disappointed and sad I have spent my hard... Read more

Was this review helpful? 1 0

  • Jul 01
  • Cosmetics and Toiletries
  • Cedar Park, Texas
  • Hair Care Product
  • 2
  • 2
  • 173
  • REVIEW RATING 4/5

I used Wen,for two months then I noticed my hair started falling out so I stopped using it in my hair.its been falling out ever since it's been a month since I used that product I have to warn women of the world to stop using this product it does make your hair fall out A lot. I'm still losing lots of hair in the shower I'm so pissed off about this product line 2 women is there anything I can do... Read more

Was this review helpful? 1 0

Marketing is shorty and products ordinary from hair to vitamins. You can't stop them. Do not get on the program. Scam in marketing Add comment

  • Jun 30
  • Cosmetics and Toiletries
  • New York, New York
  • Hair Care Product
  • 1
  • 1
  • 216
  • REVIEW RATING 4/5

Used product for 2 weeks -saw accelerated hair loss increasing each week. The product made my hair heavy and greasy - did not "feel" good. I have never colored hair and do not own hair dryer so did NOT start with "damaged" hair. While product has herbal elements in odor, it is very thick and I saw a few clumps of product in drain after each shampoo. Yes, Mr Dean I did use the "recommended"... Read more

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  • Jun 26
  • Cosmetics and Toiletries
  • Carson, California
  • Wen Hair Care Shampoo
  • 382
  • REVIEW RATING 5/5

Bought their shampoo for my sister which I thought would only be one time. But 1 month later they deduct 1st payment of 3 of $42.11 (total $110.99) off my bank account. I call and asked for a refund. I was told there will not be a charge of $11.97 for shipping and handling to return the merchandise, then another 4-6 weeks to see it back in my bank account. Buyer beware. I asked why does it... Read more

Was this review helpful? 1 7

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