Wen Haircare Complaints and Reviews

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Wen Haircare
Main address: 25892 Town Centre Dr., 92610 Foothill Ranch CA
1-800-964-1892, , http://www.wenhaircare.com/email/contactus.php?pactvid=kncctsubhidgfat6gd39267qgiqg4vmb&prd=CD
  • 957+32 mobile complaints
  • $180K claimed losses
  • $186 average
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  • 47 minutes ago
  • Cosmetics and Toiletries
  • Dale City, Virginia
  • 8

I am sorry to hear about your problems. I have experienced just the opposite. Wen happens to be the only product I can personally use that does not make my hair fall out. Maybe there is an ingredient in the product you are allergic to. In lieu of blaming the product, you may want to be allergy tested to see if there is something more going on. The product is awesome, but not necessarily... Read more

Was this review helpful? 0 0

     

  • 17 hours ago
  • Cosmetics and Toiletries
  • Anaheim, California
  • 99

I ordered my product on 8/19... never received it so called and ask for a status on it. They said that they would send me a affidavit for a replacement on 9/3. Never got that . Called and asked about the affidavit and their response was that it takes 3 weeks for the affidavit to get to me cause its being shipped from Iowa. 3 weeks! Asked them to refund my money on 9/19 gave me the run around... Read more

Was this review helpful? 1 0

Wen caused horriblehair loss and terrible acne that has not stopped in several months after only three uses! Add comment

     

  • Sep 16
  • Cosmetics and Toiletries
  • Lasalle, Ontario
  • Order Cancellation Process
  • 2
  • 2
  • 917

I came across these reviews by accident while looking for information to find out how to cancel my order that keeps reappearing. My stomach felt sick when I started reading about hair loss. I believed that the hairs loss I was experiencing was probably hormonal changes in my body but after reading some reviews it appears that this May not be the case. I am trying to cancel my order and wonder... Read more

Was this review helpful? 8 7

Ordered $29.95 deal charged me for 3 months supply $89.85. Put on auto reorder that I did not agree to do. Canceled all future orders. Add comment

     

  • Sep 14
  • Cosmetics and Toiletries
  • Product Information
  • 2
  • 2
  • 659

It is a shame that when people have a good experience with things they don't think to post a good review so all people see that are thinking of buying a products and they do their research all they see is the negative. When you make a purchase of any product, it's important to make an INFORMED decision. Wen is not difficult to purchase and you can manage and review everything from your... Read more

Was this review helpful? 9 1

     

  • Sep 14
  • Cosmetics and Toiletries
  • Hair Loss
  • 1
  • 1
  • 152

I too have been experiencing hairloss but didn't think it was from wen until coming across this site. I also get red sailing skin where sideburns on a man would be located. Anyone else experiencing this? If this product is in fact causing these problems, has anyone considered a class action suit? Read more

Was this review helpful? 0 3

     

  • Sep 13
  • Cosmetics and Toiletries
  • Elkins Park, Pennsylvania
  • Stolen Credit Card Number
  • 1
  • 1
  • 276

I order Wen for the first time only to I find out from a call from my bank that my credit card number was stolen. Someone working for Wen stole my credit card number and made a new card and bought a $27 hamburger meal at a fast food restaurant located in CA the same exact day I placed my order!. I live in PA. Never been to CA. Wen has criminals taking your on line orders. BE CAREFUL! I canceled... Read more

Was this review helpful? 6 1

     

  • Sep 13
  • Advertisements and Cons
  • Crestwood, Kentucky
  • Wrong Billing
  • 1
  • 1
  • 187

I spoke with you when the first order came, telling you I wanted my money back and i have just got another box of that terrible stuff, and billed me again. Please stop sending that stuff!!!!! I refused the box, please take my name off your list and give my money back. This stuff is like using Lava soap, and my hair comes out. I will recammend the people of my town not to buy this hand soap.... Read more

Was this review helpful? 2 0

     

  • Sep 12
  • Cosmetics and Toiletries
  • Amory, Mississippi
  • Cleansing Conditioner
  • 3
  • 3
  • 476

I ordered Wen cleansing conditioner from QVC at Christmas time 2014. I didn't use it until February/March. I noticed hair loss which was heavy, much more than the normal 50 to a 100. It was shocking to my son who lives with me. I was constantly causing the drains to clog up. The tub has been covered in hair all up the sides on the walls. The bathroom floor, my hairbrush, my clothes. ... Read more

Was this review helpful? 4 2
 
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