Wen Haircare

I have recently had the worst experience with Wen. I called to ask if I could have my order processed and shipped on a specific day. However not only were they 10 days late, but my...

I ordered at 29.95 later I found out that they had charged me 206.95. I paid that and told them to stop sending me their products. About 4 months went by and they sent more and cha...

I tried the product it didn't work.I actually broke or all over my face. I have never had acne in my whole life. Returned it with auto confirmation which I didn't have to ...

I order this product on a "Trial basis" - 30 day trail - I was told if I didn't want to order more there would be no problem. BEFORE the 30 days were up I received another shi...

I ordered the special trial and at first thought this was a good product. After a couple of weeks my hair is a mess. The ends are burnt and it looks brassy. Two things that they...

After signing up for a 1 month trial, i recieved a conformation e-mail showing that i signed up for 3 months. It took me 2 weeks of calling and talking to several different people ...

Ordered an informercial special for $29.95 and specifically declined any additional product, but unbeknowest to me was still enrolled in their ongoing program to receive additional...

Ordered an informercial special for $29.95 and specifically declined any additional product, but unbeknowest to me was still enrolled in their ongoing program to receive additional...

This is not a COMPLAINT. WEN. Is a great product. Problem> try to speak and understand what your buying and how the system works. You need to understand price, 30 & 90 day set up a...

It would take 10 pages to relay the whole saga, but bottom line, like many other complaints - I was signed up for "auto shipment" when I specifically declined it and was charged di...

I ordered their $30 one month supply online. The next month a surprise package arrived in the mail. They sent me a 3 month supply that I didn't order. When I called customer...

I DID read the fine print, and was assured by a Rep. that I was NOT enrolled in a membership, that I was getting a "one time only" trial package. Then I look at my bank statement a...

I find it very disturbing that some people do not read the fine print, I had no problem with the Customer Service at Wen actually the people were kind. The product works for me di...

Was checking my bank account and saw that Wen Hair and debited money from my account for a new kit I didn't order. when I ordered the first kit, they never asked if I wanted to...

I ordered this product on the $29.99 "special" offer. Of course I was in a hurry and didn't read the fine print that they planned to charge me $98 dollars per month for the rest o...

I purchased the product and after trying the first packed decided I did not like the product and cancelled it. the next month I still received another shipment, there was a slip le...

I ordered this product in effort to control my oily hair. I told the rep on the phone I had oily hair and I didn not need another hair product that is going to make my hair it wor...

The products gave me dandurf I called to cancel and I was sent to an automatic system were there is no option to cancel w/o first paying full $98.84 plus s/h of the full order, the...

I wanted to cancel the second shipment of Wen before it shipped out, I thought I had more than enough time since the 90 days weren't up yet. Of course theres no way to cancel i...

I never received product and when I called they said it went to wrong address. I then gave the correct information but of course they no longer had any idea of this post card off...

As soon as I received the refill package I tried to call the company to tell them I was returning it and canceling my account. Well I couldn't get through their computer gener...

I ordered Wen hair care and now I am trying to cancel it but can't seem to cancel it on-line. I didnt even use up the first bottle and I am receiving another. I tried to rufuse...

The product stinks and I would not even use on my dog! I called them directly after I saw all the negativity postings on how they keep charging your card and cancelled by accoun...

Worst product ever, unless you like dirty, sticky, smelly hair. What a rip off - several of my friends tried it also and said things about it I wouldn't dare type!!!!It took so...

AFTER MY FIRST USE OF WEN, MY HAIR FELT GREAT - THICK AND EASY TO MANAGE - COLOR WAS ENHANCED. AFTER 2 WEEKS OF USE, MY HAIR IS STICKY WHEN WET, HARD TO GET A COMB THROUGH IT, FEL...

The Wen by Chaz Dean haircare products are absolutely awful. They kill yor hair...also, the company takes your creditcard information and keeps sending you more without you orderin...

WEN HAIR CARE PRODUCTSthis is fraud!!!! Buyers beware!!! their site cons you into a 90 supply even though you only want a 30 day supply!!!! whatever you do, do not give...

In January I ordered the started pack of the hair care products. After two weeks I did not like the stuff and returned everything, paperwork , comb, even the freebee stuff. Calle...

Once you initiate an online purchase with them, Chaz Dean/Wez will NEVER stop charging your card and sending you their shampoo @$65/pop. I canceled over the phone and that stopped...

Love the product but why the *** can't canadians have an online account or change the products that they are being shipped? I only want the cleansing conditioner not all the o...