Wen Haircare - Wen Hair Care Customer Service
I ordered the Wen Hair Care system, and within 2 weeks I knew I was going to cancel my "membership." I didn't have a problem canceling future orders, but the customer service woman, Mary Lou, was an absolute b!%@# about it.
When she asked why I was canceling after such a short period of time, I told her it was not the time saver it proclaimed to be. Mary Lou kept insisting that I just didn't want to put the effort into making my hair look good. I have fairly long hair, and it took me longer to use Wen (the one-step cleaning/conditioning system) than it took me to use shampoo and conditioner separately.
On top of that, I live in Chicago where the winters are pretty brutal. A hot shower in the morning is key, but in order to use Wen, I had to start my day with a cool shower -- it couldn't even be warm. I was too skeptical of a shampoo/conditioner all in one, so I followed the directions to the letter. Cool showers suck in the winter!
More Review Details
You May Also Like
- "In response to everyone who posted that they didn't know they were signing up for a subscription: You're all idiots. You're blaming the company for your lack of education. Are..."
- "I received the creams on a free trial offer .. Ordered on 21 December by the 6 January two payments of £97.95 was taken from my bank Halifax / lloydsbanking..."
- "My daughter wanted Wen to see her "review". In case photo is not readable, it says: "Poison" "You broke my heart" "How would you feel?" "Me (picture) notice I did not draw hair" "Now..."
- "CLAYTON HOMES ARE LYERS! DIRTY ROTTEN MONEY HUNGRY PEOPLE THAT DONT KEEP THERE WORD. CABINETS, MOLDING PEELING BUBBLING, CRACKS, WALLBOARDS BUCKLING, DOOR LOCKS ALL BROKEN, PLUMBING A MESS... I CAN..."
- "...Found a trident gum wrapper cooked into and sticking out of a "L'oven Fresh" Cinnamon Raisin Swirl Bagel...distributed by ALDI corporation. A complaint was sent to the Aldi corp stating..."
- "I ORDER GEORGE CLINTION T-SHIRT FROM TOP SPIN MEDIA FROM THEIR WEBSITE. THIS WEBSITE LOOKS LEGIT. I WOULD NEVER EVER THOUGHT THEY WOULD TAKE MY MONEY. I SENT 4 EMAILS..."
- "Had me on hold for 40 mins then cut the call. Then had me on hold for over an hour so two hours in total. It is like there is..."
- "Do yourself a huge favour and walk away from TCI..a friend spent over $50K on their so called education and they could not give her the "diploma" she had signed..."
- "Anonymous less than a minute ago I have graciously allowed Century Link to dig a very deep hole in my front lawn, where they indeed found a rotting linkage of cables...."